RESERACH ON SLACK

Anil Yadav
9 min readMar 4, 2021

Slack ?

Slack is a productivity and chat platform for team communication and collaboration. To get started, you’ll need to create a team (or join an existing one), then invite users to chat with. Once your chat is set up, you can use channels to communicate publicly and direct messages for private exchanges. While chatting you can use special formatting, add emoji/reactions, track mentions, share files, and more.

Slack tutorial: how to use Slack

What is the purpose of the tool? What does it do?

Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services and find the information that they need to do their best work — all within a secure, enterprise-grade environment.

Your Slack workspace

A Slack workspace is made up of channels, where team members can communicate and work together. Keep reading to learn about four key features of Slack.

💬 Organised conversations

In Slack, team members send messages and share files in channels. Create channels for teams, projects, office locations or anything else that’s relevant to your organisation. You can make channels private for conversations that shouldn’t be open to all members, or you can use shared channels to collaborate with external organisations from your own workspaces.

🔎 Searchable history

When messages and files are shared in public channels, information flows transparently throughout Slack. You can search your team’s conversation history in Slack to find relevant messages, files, channels and people. With Slack’s searchable history, conversations can become common institutional knowledge.

🤖 Connected apps

Add apps to your workspace to connect services or tools that you’re already using to Slack. With the right apps installed, you can do your work without ever leaving your Slack workspace. Find thousands of apps to help you stay productive, organised and efficient in the Slack App Directory.

📞 Slack calls

You can start a voice or video call with any other members of your workspace right from Slack. Share your screen to show your teammates exactly what you see on your computer — you can even draw on your screen while you’re screen sharing.

Attach the link of a tutorial/demo for the tool?

Slack tutorial: how to use Slack

What is the pricing of that tool? (Either attach the pricing page link or share the most common plans for the tool)

Slack’s pricing subscriptions

The free version of Slack gives your team access to Slack’s basic features. For more advanced features, choose from one of our three pricing subscriptions: Ideal For: Individual Use, Small Groups

Pricing: $US0

Standard
For small and medium-sized businesses

Pricing (For Indian Customers): $US2.67 per active user per month billed annually Or $US3.20 per active user per month billed monthly.

Plus
For larger businesses or those seeking advanced administration tools

Global Pricing: $US12.50 per active user per month billed annually.

Pricing (For Indian Customers): $US5 per person per month billed annually. Or $US6 per person per month billed monthly.

Enterprise Grid
For very large businesses or those in highly regulated industries

Pricing: There’s no standard or flat rate for slack enterprise grid pricing. It depends on the specific requirements and other factors. You’d need to contact the Slack Sales team to get an estimate.

What are the alternatives to that tool?

Slack is a hosted solution, which means you can sign up for it, create your WorkSpace, and start collaborating. Since it provides plenty of features for free, we’ve decided to focus on alternatives that are all available as free hosted solutions.

  1. Microsoft Teams
  2. Facebook Workplace Groups
  3. Chanty
  4. Bitrix24
  5. Fleep
  6. RingCentral Glip
  7. Troop Messenger
  8. Zulip
  9. Flock
  10. Twist
  11. Missive

Fleep

Fleep promises to help you work smarter, better, and faster. It’s not just a team chat or collaboration app; it also ties in project management. Tasks, pinboards, teams, and file management set it apart from the most basic competitors.

Features

  • Channels (Group conversations)
  • Teams
  • Private messages
  • Task management
  • Pinboard
  • Shared file management
  • Video & Audio calls (through Whereby integration)
  • Web, desktop, and mobile app

Interface

Fleep interface

Fleep’s interface includes tasks in a categorized to-do list format. It minimizes the risk of team members forgetting tasks assigned through chat. One downside is that it can look a bit cluttered at times, but that is a small price to pay.

Free Plan

Their free plan includes only the basic team chat functionality.

  • Unlimited messages and search
  • Up to 3 group conversations
  • 10 GB for file storage
  • No teams
  • No tasks

5. Fleep

Fleep

Fleep promises to help you work smarter, better, and faster. It’s not just a team chat or collaboration app; it also ties in project management. Tasks, pinboards, teams, and file management set it apart from the most basic competitors.

Features

  • Channels (Group conversations)
  • Teams
  • Private messages
  • Task management
  • Pinboard
  • Shared file management
  • Video & Audio calls (through Whereby integration)
  • Web, desktop, and mobile app

Interface

Fleep interface

Fleep’s interface includes tasks in a categorized to-do list format. It minimizes the risk of team members forgetting tasks assigned through chat. One downside is that it can look a bit cluttered at times, but that is a small price to pay.

Free Plan

Their free plan includes only the basic team chat functionality.

  • Unlimited messages and search
  • Up to 3 group conversations
  • 10 GB for file storage
  • No teams
  • No tasks

Flock

Flock is a team chat app that includes to-do lists and other productivity tools as part of its DNA. It’s not the only messaging platform to do so but it includes it better than most Slack alternatives here outlined.

Features

  • Channels
  • Private messages
  • Comprehensive Message Search
  • Video & Audio calls
  • Web, desktop, and mobile apps(iPhone & Android)
  • Guests
  • Notes
  • Code snippet sharing

Interface

Flock interface

Flock’s interface is clean and minimalistic. The focus is on open chats, so all “unnecessary” channels and DMs are hidden. You can open your to-do list at any time just by clicking a button and you can create these for teams and individual users.

Free Plan

The free plan has most of Flock’s core features, but it caps the message search at 10,000 most recent. You can also take it for a test drive without signing up with your email.

  • Unlimited group channels
  • 10 public channels
  • Unlimited messages, search history of 10,000 messages
  • Unlimited 1-to-1 video calls

The number of users/companies in the world who use that tool?

7685 companies reportedly use Slack in their tech stacks, including Airbnb, Pinterest, and Shopify.

  • Airbnb.
  • Pinterest.
  • Shopify.
  • Slack.
  • Instacart.
  • Robinhood.
  • StackShare.
  • Lyft.

Pros and Cons of the Slack?

Pros and Cons

  • It is highly customizable and can be customized exactly to one’s liking.
  • The Channels feature is really good. A Channel is like a group where discussion is held but it can be public, private, shared, or multi-workspace, which can help one to really organize the messages .
  • It has really good security and data is transferred safely.
  • It is pretty simple and it is easy to learn how to use it.
  • Many apps can be integrated in it.
  • Even though Channels are a great feature, it is hard to keep track of multiple conversations that are happening within company.
  • Multiple Channels means people can create channels for fun and slack off during work.
  • It is clumsy for large projects.

Rate the Slack on the scale of 0 to 5 where 0 means its a bad tool and 5 means its perfect.

Any extra information?

Task management magic right in your Slack

Our award-winning Slack app makes
getting tasks done a delight

  1. Create and edit tasks right in Slack

2. Turn any Slack message into a task

3. A new App home for your task management

4. Always know what to work on next

5. Fine tune the look & feel of task messages

6. Essential performance report right in your channel

7. Seamless transition from Slack to your task board

use case where the tool can be really useful.

1. Crispy Mountain

Crispy Mountain is a Germany-based development firm that switched to Slack from competitor HipChat in 2014.

A partner at Crispy Mountain, Christian Weyer, explains that Slack quickly became Black Mountain’s heartbeat.

“We post GitHub, Circle CI and Heroku messages to our project channels [and] job offers via IFTTT to the opportunities channel. Our sales team forwards important emails with clients, so the whole crew is up to speed.”

The agency even uses Slack integrations to receive notifications when a customer needs support and to control their office playlist.

But arguably the most unexpected way Black Mountain is using Slack? To be more transparent with its clients.

The company opened up its project channels to clients, inviting them to see everything the team had written about their product: bugs, progress, issues and so on.

Weyer says that even if clients don’t always understand the technical language, they can see that something’s happening with their project. The transparency also leads to greater trust. Overall, customer emails have dropped dramatically and satisfaction has gone way up.

2. DigitalOcean

This cloud infrastructure company (valued at $680 million) “❤ Slack,” according to its product design lead, Joel Califa. Slack has helped DigitalOcean’s team both bond and work more effectively.

The first result is clear in the wacky Slack channels Califa and his co-workers have started.

There’s a #seamless channel, which helps everyone organize their lunch and dinner orders, a #pingpong channel, which helps the team keep track of their ping pong power-ranking algorithm, and (we kid you not) a #catpix channel.

However, it’s not all fun and games at DigitalOcean. The company also relies on Slack for virtually all of its internal communication — Califa reports he almost never gets an email anymore.

A GitHub integration keeps everyone informed of what code commits and merges have been made (translation: what the development team is up to), while a Twitter integration informs the team any time there’s a @DigitalOcean mention (so they can stay engaged with their community) and a Dribble integration gives the product designers a never-ending stream of inspiration.

3. eFounders

eFounders is a start-up studio, which means it has one core team working with a rotating list of early-stage companies

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To streamline communication and collaboration, eFounders creates three core channels for each start-up in its network.

The first channel is for daily tasks, updates, and conversations; the second is for tech’s product discussions; and the third is a public space where anyone from the start-up can reach out to eFounders, and vice versa.

There are also ad hoc channels for temporary projects and permanent ones for each start-up’s departments.

But the coolest way eFounders is using Slack is to manage its internal recognition system.

“Since most our Network is spread out throughout the world, we’ve built a virtual currency to replace “thank yous” with our own money: the Briqs,” explains creative partner Didier Forest.

Using the Slack command “/give” enables eFounder community members to award each other briqs, which can then be used to purchase things in the eFounder shop.

Hope you like it !!!

thank You !!!

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